The Sampling Process

At CRONZ, the potential is boundless - this is what we love - possibilities that inspire unique creativity. Before committing to a large scale rug or carpet, we like to make sure we are all on the same page with colours and selected design. There is nothing like holding the actual product in your hand, placing it in the right light and merging the colours with those of the rest of your palette. Essentially, there are three types of samples we provide - colour poms, colour chips or quality tufted samples.

Colour Poms & Colour Chips

Choosing the colour/s is an important part in the custom rug & carpet process and manufacturing, and we know this can be a little bit tricky. We have a wide range of standard colours, available online or in a colour folder in the showroom. To view the selected colours in person, the first step is to request colour poms from us.
Colour pom is a small ball/tuft of wool (or other fibres) in your chosen colour. This can be made up of a single colour or multiple colours, depending on the chosen rug style. Different styles and designs stipulate a different number of colours and fibres.

Colour chips, on the other hand, are small tufted samples, displaying one colour in two tufting finishes - cut pile and loop pile. This is a very useful sample if you want to see each colour tufted and not just loose threads.
A loop pile and a level cut pile in a colour chips will reflect the light in a different way, and the intensity of the dyed yarn also changes.
The combination of loop and cut pile finish is often used in subtle patterns as this is an ideal way to have one colour, but have a slight tone-in-tone effect for your palette. 

Tufted Rug Sample

The final step in the sampling process is a uniquely prepared sample in A4 size (8.5" x 11" - USA Letter size). For a textured rug style from CRONZ classic collection, you will receive the tufted sample in your selected style and colours. For a custom patterned rug, you will receive a portion of your design in the colours and materials you have selected.
All stock samples that we have in the showroom are also available for loan and these are a good starting point for further customisation of your rug or carpet.

Sample Policy & Charges

This sample charging policy becomes effective on all tufted samples as of 1st April 2022.
Below charges are per project.

1. CRONZ samples from current sample library - free of charge.
   All samples to be returned at client’s expense.
   

2. Custom sample to be prepared in a chosen colour and CRONZ standard style,

   • 1st sample free of charge in *available yarn colour;

   • 1st sample in custom colour match or unavailable yarn colour $160.00 + GST per colour;

   • 2nd and consecutive samples $80.00 + GST in *available yarn colour;

   • 2nd and consecutive samples $160.00 + GST per colour for custom colour match or unavailable yarn colour.
     

3. Sample charges for new style development,

   • 1st sample $80.00 + GST in *available yarn colours;

   • 2nd and consecutive samples in *available yarn colour $160.00 + GST;

   • custom colour match - additional charge of $160.00 + GST per colour.

*available yarn colour means the right yarn in the right colour that we currently have in stock and we do not have to order specifically.

Timing
For sample preparation in CRONZ standard style and available yarn colours, please allow 5 working days. For custom colours and unavailable yarn colours, please allow approx. 4 weeks.

Sample Size
Standard sample is 200 x 300mm with cut edges. For rolled and taped edges samples and custom size, there is an additional charge of $80.00 + GST per each.